Here is a link to an article in the Philly Inquirer and the e-mail that I sent the author.
http://articles.philly.com/2014-02-12/business/47238848_1_pep-boys-philadelphia-auto-show-technicians
Hello.
After some 38 years in the trade as a technician, (I also own my own shop and teach continuing educational classes nationwide) I have a problem with the article that appeared in the Philly Inquirer.
I'll refer to my blog where you can see a post written by one of the best technicians in the country, and you can also find this same post in a fixed operations managers forum on linked in. (I sent you a request but have not see it be accepted).
Here is my blog. http://johng673.blogspot.com/
The simple facts amount to your article was really nothing but an advertisement for UTI to try and attract students to try and get jobs that they cannot possibly be trained for in that short of a period of time, and even the most stellar students if they have all of the natural gifts to be a great technician are decades away from being that person when they do graduate. These kids are being saddled with a huge debt to try and get entry level jobs in a trade that routinely eats its young.
BTW the fixed operations forum on Linked in is here..
http://www.linkedin.com/groupItem?view=&gid=3945201&item=5839734171479601155&type=member&commentID=5839741901611241472&trk=hb_ntf_LIKED_GROUP_DISCUSSION_COMMENT_YOU_CREATED#commentID_5839741901611241472
It should be noted that the thread is getting next to no response at this point essentially because the real atmosphere in the workplace as an automotive technician is on display. In any other career advice like work harder than the rest, be the first one in the door and the last one to leave should lead to success. But as my blog demonstrates the only thing that is important to these managers is how many hours a tech produces, even if the way the hours are calculated is terribly flawed, and even dishonest. Before we try and attract the young people that the consumer needs us to have, we need to genuinely fix the compensation packages and working conditions of the current technicians. Your article made it seem like there is a lot of money to be made. How about going to the Bureau of Labor Statistics and try to confirm that position.
Here is a link.
http://www.bls.gov/ooh/installation-maintenance-and-repair/automotive-service-technicians-and-mechanics.htm
With the quality of todays automobiles climbing, there are fewer repairs to do than there was just a few years ago. While the technician workforce, especially the real top techs are aging and leaving the trade, there are in fact too many shops and techs. That's a two-fold problem because anyone coming in won't generate enough income to make it worth sticking out and life is going to do what it is going to do and the senior techs will all be gone, with no-one to step in and take their place. When you article said that dealerships will be happy to see Ms. Lukatchik in two years, the reality is she won't be who you need the dealer to have for at least fifteen to twenty years. Even then not she nor anyone else can ever be the master technician that we had in the shops when I was a kid just starting out. Back then there wasn't much that really needed to be learned, today there is so much that the best anyone can do is specialize in one or two areas.
Please follow up on this.
John Gillespie
ASE CMAT L1 A9
Owner/ Technician/ Technical Writer/ Instructor
Electronics/ Diagnostics Specialist.
724-728-5484 Shop
724-312-4939 Cell
#Philly Inquirer, #Auto Technician, #Auto Mechanic, #Automotive, #Service, #Technician
Maybe you knew, maybe you didn't but most of us have been very active at doing this for the last fifteen to eighteen years. BTW James has another one out that he wrote after this one and both of them demonstrate that the cars can only test themselves so much, and the tools we have otherwise cannot diagnose the cars. It takes techs, dedicated, skilled, and committed way beyond what the compensation for the effort returns. The ugly truth about flat rate is for now that Corvette paid James straight time. If I was I the stall next to him while he was fixing this and doing customer pay front end and suspension work, I would have generated three to four times the income that he got paid.
Now how does that make any sense?
We always hear the advice of work smarter not harder. That simple line essentially suggests there is no reason to attempt to learn how to solve that Corvette's problem and is the heart of why it is difficult to find qualified technicians today. The need for speed and the one sided evaluations of the techs from the flat rate perspective has worked to discourage us from making the kind of investment in ourselves that we could grow into being the kind of technician that James is. What's even worse is many of the comments and especially the political pressures in the bays serves to duly punish anyone who genuinely tries. I hope you really hate seeing it written that way, in so much as to not just try and shout it down but to look closer at what really has been going on in all of the shops, and start managing to correct it. Straight time for that diagnosis and repair, what a joke. Soon the Corvette will go off of the straight time and that would probably be assigned the .3 like all of the other GM diagnostic routines that actually still pay anything. Of course the tech could beg for additional time which may or may not be granted.